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🔥 Alovio Checkout Fields — live builder. Open the builder to see the drag-and-drop fields and conditional rules. This is a sandbox: edits are not saved, and everything resets hourly.

System status

Please copy and paste this information in your ticket when contacting support:

Get system report Understanding the status report

WordPress environment

WordPress address (URL): https://demo.alovio.org/woo
Site address (URL): https://demo.alovio.org/woo
WooCommerce version: 10.8.1
WooCommerce Legacy REST API package: The Legacy REST API plugin is not installed on this site.
Action Scheduler package: 3.9.3 /home/alovidemo/public_html/woo/wp-content/plugins/woocommerce/packages/action-scheduler
Log directory writable: /home/alovidemo/public_html/woo/wp-content/uploads/wc-logs/
WordPress version: 7.0 - There is a newer version of WordPress available (7.0.4)
WordPress multisite:
WordPress memory limit: 512 MB
WordPress debug mode:
WordPress cron:
Environment type: production
Language: en_US
External object cache:

Server environment

Server info: Apache
Server architecture: Linux 5.15.0-185-generic x86_64
PHP version: 8.4.21
PHP post max size: 256 MB
PHP time limit: 300
PHP max input vars: 10000
cURL version: 7.81.0, OpenSSL/3.0.2
SUHOSIN installed:
MySQL version: 10.6.23-MariaDB-0ubuntu0.22.04.1
Max upload size: 256 MB
Default timezone is UTC:
fsockopen/cURL:
SoapClient: Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument:
GZip:
Multibyte string:
Remote post:
Remote get:

Database

WooCommerce database version: 10.8.1
Database prefix   wp_
Total Database Size   6.99MB
Database Data Size   4.88MB
Database Index Size   2.11MB
wp_woocommerce_sessions   Data: 2.52MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_api_keys   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions   Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_items   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates   Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokens   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions   Data: 0.05MB + Index: 0.14MB + Engine InnoDB
wp_actionscheduler_claims   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments   Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_links   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options   Data: 1.22MB + Index: 0.06MB + Engine InnoDB
wp_postmeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts   Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_termmeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users   Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes   Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions   Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup   Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders   Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wc_orders_meta   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses   Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup   Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_stats   Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_tax_lookup   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup   Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_download_directories   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup   Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_rate_limits   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_tax_rate_classes   Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks   Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

alovio_option_group   1
attachment   3
custom_css   1
page   8
post   1
product   3
revision   10
wp_global_styles   1
wp_navigation   1

Security

Secure connection (HTTPS):
Hide errors from visitors

Active plugins (3)

Alovio Checkout Fields for WooCommerce   by Alovio – 1.4.0
Alovio Product Options for WooCommerce   by Alovio – 2.4.0
WooCommerce   by Automattic – 10.8.1 (update to version 11.0.1 is available)

Inactive plugins (2)

Akismet Anti-spam: Spam Protection   by Automattic - Anti-spam Team – 5.7
Hello Dolly   by Matt Mullenweg – 1.7.2

Must Use Plugins (2)

Alovio Demo Mode   by Alovio –
Alovio Demo — admin deep-link   by –

Settings

Legacy API enabled:
Force SSL:
Currency USD ($)
Currency position left
Thousand separator ,
Decimal separator .
Number of decimals 2
Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
Connected to WooCommerce.com:
Enforce Approved Product Download Directories:
HPOS enabled:
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled:
Enabled features: analytics, marketplace, order_attribution, site_visibility_badge, remote_logging, email_improvements, blueprint, point_of_sale, custom_order_tables

Logging

Enabled
Handler Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period 30 days
Level threshold
Log directory size 620 B

WooCommerce pages

Shop base:#6 - /shop/
Cart:#7 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout:#8 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account:#9 - /my-account/ - Contains the [woocommerce_my_account] shortcode
Terms and conditions: Page not set

Theme

Name: Storefront
Version: 4.6.2
Author URL: https://woocommerce.com/
Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
Theme type: Classic theme
WooCommerce support:

Templates

Overrides:  

Admin

Enabled Features: activity-panels, analytics, analytics-scheduled-import, product-block-editor, experimental-iapi-mini-cart, coupons, core-profiler, customize-store, customer-effort-score-tracks, import-products-task, experimental-fashion-sample-products, shipping-smart-defaults, shipping-setting-tour, homescreen, marketing, mobile-app-banner, onboarding, onboarding-tasks, pattern-toolkit-full-composability, product-custom-fields, remote-inbox-notifications, remote-free-extensions, payment-gateway-suggestions, printful, shipping-label-banner, subscriptions, store-alerts, transient-notices, woo-mobile-welcome, wc-pay-promotion, wc-pay-welcome-page, launch-your-store
Disabled Features: product-data-views, experimental-blocks, experimental-iapi-runtime, coming-soon-newsletter-template, minified-js, product-pre-publish-modal, products-catalog-api, settings, async-product-editor-category-field, product-editor-template-system, use-wp-horizon, rest-api-v4
Daily Cron: Not scheduled
Options:
Notes: 61
Onboarding: -

Action Scheduler

Version: 3.9.3
Data store: ActionScheduler_DBStore
Action Status   Count Oldest Scheduled Date Newest Scheduled Date
Complete 35, Oldest: 2026-07-28 16:23:07 +0000, Newest: 2026-08-18 11:24:11 +00002026-07-28 16:23:07 +00002026-08-18 11:24:11 +0000
Pending 11, Oldest: 2026-08-18 12:23:04 +0000, Newest: 2026-09-02 11:23:05 +00002026-08-18 12:23:04 +00002026-09-02 11:23:05 +0000

Status report information

Generated at:   2026-08-18 12:03:56 +00:00